Connect Cards in Text In Church gives you a flexible way to gather the right information from your guests and members. This guide walks through where to manage Connect Card questions, which question types you can add, and how to use the new Action After Submission automation for multiple-choice questions to save time on follow-up.
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Where to Manage Connect Card Questions
After you have created or opened a Connect Card in Text In Church:
Click into the card.
Go to the second page. This is where you manage and add questions.
Three fields are added by default:
Full Name
Phone Number
Email Address
These are the essentials for starting a relationship. From here, click Add Question to add more question types to your Connect Card.
Contact Info Questions
Contact Info questions are the standard fields that help you gather the basics and keep your contact records up to date.
Full Name
Email
Phone Number
Address
Plan-A-Visit Questions
Use Plan-A-Visit questions when you want to help guests plan their first visit or pre-register their kids for check-in.
Plan a Visit: Ask guests to choose a date and time for their visit.
Pre-Register Kids: Capture children's names, birthdays, and any special requirements. Perfect for a smooth check-in on Sunday.
Open-Ended Text Fields
Use Open-Ended Text Fields when you want a guest or member to write in their own answer.
Short Text: Ideal for quick answers (for example, "What is your favorite coffee?").
Long Text: Great for prayer requests, feedback, or stories that need more space.
Multiple Choice and Survey Questions
Multiple choice and survey questions let people pick from a set of options. Use these when you want a clean, consistent response you can act on.
Multiple Choice: Let people select one or more answers from a list. You can also automate follow-up actions when someone selects an option. See Action After Submission below for the full setup.
Yes/No Question: A quick and clear way to capture a simple response.
1-10 Rating Scale: Great for feedback surveys.
5-Star Rating: A familiar way to measure satisfaction or experience.
Action After Submission: Automate Tags and Groups on Connect Cards
Action After Submission is a Text In Church automation for multiple-choice questions. When a guest or member selects an option, Text In Church can automatically add or remove a tag, add them to a group, or remove them from a group. This removes the manual work of reviewing every response and tagging contacts one by one.
You can turn Action After Submission on for any option in a multiple-choice question. For each option, choose one of four actions:
Add to Group: Add the contact to a specific Group when they select this option.
Remove from Group: Remove the contact from a Group when they select this option.
Add Tag: Apply a specific tag to the contact when they select this option.
Remove Tag: Remove a tag from the contact when they select this option.
How to set up Action After Submission on a Multiple Choice question:
On the second page of your Connect Card, click Add Question and choose Multiple Choice.
Type your question in the Ask your question box. Toggle Mark as a required field if you want an answer before the guest can continue. Turn on Smart Save to link the answer to a contact variable.
Click Next.
Choose Single Select if guests can pick only one option, or Multiple Select if they can pick more than one.
Enter each option in the Option field. Click Add New to add more options.
For any option, toggle Action After Submission on.
Pick an action: Add to Group, Remove from Group, Add Tag, or Remove Tag. When you pick Add to Group or a tag action, choose the specific group or tag from the dropdown.
Click Next to finish setting up the question.
Example: On a first-time guest Connect Card, add a Multiple Choice question that asks "Do you have kids?" with the options "Yes" and "No". Turn on Action After Submission for the "Yes" option and choose Add to Group with your Kids Ministry group selected. Now when a guest selects Yes, Text In Church adds them to your Kids Ministry group automatically. No manual follow-up needed.
Date and Number Fields
Date and Number fields let you collect specific values for follow-up or planning.
Date: Collect birthdays, anniversaries, or preferred meeting dates.
Number: Useful when you want guests to enter a quantity (for example, "How many guests will attend with you?").
Why Connect Card Question Types Matter
Every question you add to a Connect Card shapes the kind of relationship you can build with the person on the other side. Use these question types to:
Collect updated contact info
Plan for first-time guests
Gather volunteer preferences
Ask for event feedback
The right mix of question types makes your Connect Cards feel personal and useful, so your people feel known, noticed, and loved.
Pro Tip: Turn on Smart Save when setting up each question so responses go directly into the right place in your contact records.
Still need help? Reach out to our Support team at support@textinchurch.com.