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How to Create a Task Within an Automated Workflow

Automated workflows make follow-up simple and consistent—but sometimes you’ll want to add a task for yourself or your team as part of the process. This ensures that personal touches, like sending a handwritten card, never get forgotten. 🙌

Kyra Rine avatar
Written by Kyra Rine
Updated over 3 months ago

Here’s how to create a task inside an Automated Workflow:

1. Open Your Automated Workflow

  • From your dashboard, go to the Connect → Workflows section.

  • Open the Automated Workflow where you’d like to add the task.

2. Add a Task Step

  • Click Add Step.

  • Select Create a Task.

3. Customize Your Task

  • Give your task a title. Example: “Mail Birthday Card to Member.” 🎂

  • Choose when it should trigger. Example: 7 days before someone’s birthday.

  • Select the time of day the task should appear in your task list.

  • Assign the task to yourself or another team member with a Text In Church login 👤

  • Set the priority level (High, Medium, or Low).

  • Choose the category the task belongs to (e.g., Member Care or Birthdays).

4. Add Variables

  • Include variables so the task populates with helpful details, such as:

    • First Name

    • Last Name

    • Address

    • Birthdate

  • Example: “Send birthday card to {{First Name}} {{Last Name}} at {{Address}}. Birthday: {{Birthday}}.”

This way, when the task appears in your list, you’ll have all the info you need right at your fingertips. ✨

5. Save Your Task

  • Double-check that you’ve assigned the task and chosen to notify yourself.

  • Click Save to add it to your workflow.

🙌 Why Use Tasks in Automated Workflow?

Adding tasks into Automated Workflow helps you:

  • Blend automation with personal ministry touches 💌

  • Stay consistent with time-sensitive care (like birthdays, anniversaries, or follow-up calls)

  • Ensure nothing slips through the cracks

By combining automated messages with intentional tasks, you’ll create a system that helps people feel known, noticed, and loved. 💙

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